Reservations Supervisor

  • Dubai

Reservations Supervisor Job Opening. Currently we are looking for Reservations Supervisor for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties and Responsibilities :
To ensure the reservation sales agents are filling the responsibilities as outlined in their job descriptions.
Supervising the day to day running of the reservation department ensuring that the work load is fairly distributed and completed in a timely and professional manner.
Rate Restrictions, hurdles and availabilities
Maximise rooms revenue through the conversion of telephone calls into sales
Utilize effective up selling techniques
Be flexible in sales technique through offering the right product to the right customer at the right time
Co-host dinners/special events with the Sales Team and be involved in client entertainment as required
Maintain accuracy and cleanliness of the PMS Database
Ensure market segmentation is accurate for each reservation
Merge profiles as necessary
Support the Reservations Manager and/or Revenue Management leader with special projects as required.

Job Requirements and Qualifications :
Degree/Diploma in Training and Development or Hotel Management
Working knowledge of Opera, Microsoft Office.
Minimum 3 years experience in Hotel or Resort, as Reservations Agents.
Luxury hotel or resort background preferred
Understands the local culture and have worked in the region.