IT Desktop Support Job Opening. Currently we are looking for IT Desktop Support for our company. Location Dubai. Interested Candidates Can submit their Application. Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.
Job Duties and Responsibilities :
• Assisting in the maintenance of network servers, printers, IT equipment and systems.
• Handling problems through to resolution.
• Resolving complaints and similar issues and acts to resolve customer support problems in a timely manner.
• Ensuring adequate levels of support coverage including scheduling staff coverage, rotating work schedules, etc.
• Interacting with other support groups to resolve problems, formulate plans and schedules and modify processes.
• Installing tests and troubleshooting a full range of hardware and software, end user tools, etc.
• Investigates OS System exposed violations and potential breaches in security.
• Ability to plan and implement complex installations and to schedule support activities around administrative functions, hardware and software upgrades, etc.
• Apply effective support remedial and problem resolution measures to deal with problems.
Job Requirements and Qualifications :
• Active Directory administration.
• Experience supporting Win XP, Vista, 7, Office 2007, Office 2010, Exchange, Hosted mail.
• Experience working with windows based networks 2003/2008
• BA degree in Computer Sciences would be preferred
• Good written and spoken Arabic and English.
• Strong interpersonal skills.
• 1-2 years of experience.