IT Desktop Support

  • Dubai

IT Desktop Support Job Opening. Currently we are looking for IT Desktop Support for our company. Location Dubai. Interested Candidates Can submit their Application. Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties and Responsibilities :
Assisting in the maintenance of network servers, printers, IT equipment and systems.
Handling problems through to resolution.
Resolving complaints and similar issues and acts to resolve customer support problems in a timely manner.
Ensuring adequate levels of support coverage including scheduling staff coverage, rotating work schedules, etc.
Interacting with other support groups to resolve problems, formulate plans and schedules and modify processes.
Installing tests and troubleshooting a full range of hardware and software, end user tools, etc.
Investigates OS System exposed violations and potential breaches in security.
Ability to plan and implement complex installations and to schedule support activities around administrative functions, hardware and software upgrades, etc.
Apply effective support remedial and problem resolution measures to deal with problems.

Job Requirements and Qualifications :
Active Directory administration.
Experience supporting Win XP, Vista, 7, Office 2007, Office 2010, Exchange, Hosted mail.
Experience working with windows based networks 2003/2008
BA degree in Computer Sciences would be preferred
Good written and spoken Arabic and English.
Strong interpersonal skills.
1-2 years of experience.