Front Office Agent Job Opening. Currently we are looking for Front Office Agent for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.
Job Duties and Responsibilities :
• Register and room all guest arrivals according to established procedures
• Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system
• Maintain cashier float and ensure accurate daily report of all money received
• Keep abreast of all modifications to accounting policies and procedures
• Ensure that the guests depart the hotel with a positive impression of hotel service
• Maintain comprehensive knowledge of standard reservation procedures
• Maintain exemplary department standards of behavior and appearance and attitude
• Ensure front desk work area is kept clean and in an orderly state at all times
• Perform related duties and special projects assigned.
Job Requirements and Qualifications :
• Strong written and verbal communication skill in English
• Able to develop rapport with and gain support from Colleagues and Management staff
• Ability to work cohesively with co-workers as part of a team
• Able to exercise good judgment with difficult guests
• Understanding and ability to work in a multi-cultural environment
• Minimum 2 years Guest Relations experience preferably in a four or five star hotel.