Front Office Agent

  • Dubai

Front Office Agent Job Opening. Currently we are looking for Front Office Agent for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties and Responsibilities :
Register and room all guest arrivals according to established procedures
Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system
Maintain cashier float and ensure accurate daily report of all money received
Keep abreast of all modifications to accounting policies and procedures
Ensure that the guests depart the hotel with a positive impression of hotel service
Maintain comprehensive knowledge of standard reservation procedures
Maintain exemplary department standards of behavior and appearance and attitude
Ensure front desk work area is kept clean and in an orderly state at all times
Perform related duties and special projects assigned.

Job Requirements and Qualifications :
Strong written and verbal communication skill in English
Able to develop rapport with and gain support from Colleagues and Management staff
Ability to work cohesively with co-workers as part of a team
Able to exercise good judgment with difficult guests
Understanding and ability to work in a multi-cultural environment
Minimum 2 years Guest Relations experience preferably in a four or five star hotel.