Duty Manager

  • Dubai

Duty Manager Job Opening. Currently we are looking for Duty Manager for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties :
Consistently offer professional, friendly and engaging service
Ensure guest satisfaction levels and standards of quality of service, in addition to actively developing and implementing new systems and standards
Handle Guests comments and complaints, ensuring Guests needs are met or exceeded.
Participate in interviewing and recruitment of Front Desk Agents.
Give effective support to staff for the work, which has to be done and assists in all matters pertaining to the Front Desk.
Oversee and participate in guest relations and direct arrangements for VIP and special attention reservations.
Responsible for development and performance management of all Front Desk Colleagues.
Coordinate and communicate of information pertinent to all other departments to ensure the highest level of guest service.

Qualifications and requirements :
Previous leadership experience in Front Office required
Previous Property Management System experience preferred
Computer literate in Microsoft Window applications preferred
University/College degree in a related discipline an asset
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment.