Customer Service

  • Dubai

Customer Service Job Opening. Currently we are looking for Customer Service for our company. Location Dubai. Interested Candidates Can submit their Application. Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties :
Dealing professionally with customers by answering phone or email and providing solutions for their inquiries.
Introducing the services to members by telephone.
Identifying customer’s needs, clarify information and follow-up with their request with all departments
Receiving and processing customer complains.
Implementing customer service policies, procedures and instructions.
Keep records of all conversations in our call center database in a comprehensible way.

Qualifications and requirements :
Bachelor, Diploma or General Secondary
Know the principles of customer handling methods.
At least two years experience in customer service.
Ability to communicate in Arabic and English and the ability to listen.
Ability to solve problems, deal with them and make decisions.