Customer Service Job Opening. Currently we are looking for Customer Service for our company. Location Dubai. Interested Candidates Can submit their Application. Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.
Job Duties :
• Dealing professionally with customers by answering phone or email and providing solutions for their inquiries.
• Introducing the services to members by telephone.
• Identifying customer’s needs, clarify information and follow-up with their request with all departments
• Receiving and processing customer complains.
• Implementing customer service policies, procedures and instructions.
• Keep records of all conversations in our call center database in a comprehensible way.
Qualifications and requirements :
• Bachelor, Diploma or General Secondary
• Know the principles of customer handling methods.
• At least two years experience in customer service.
• Ability to communicate in Arabic and English and the ability to listen.
• Ability to solve problems, deal with them and make decisions.