Customer Care Representatives Job Opening. Currently we are looking for Customer Care Representatives for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.
Job Duties :
• Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas.
• May be required to work in one or multiple queues/skill sets over various customer contact channels.
• Responsible for improving customer retention through programs and service provided to the customer, surveys etc…
• Utilizes mechanized systems to initiate and complete service orders and handle customer requests.
• Continually maintain working knowledge of all company products, services and promotions.
• Working on Shift Basis based on Agreed weekly/monthly schedule placed by direct Manage.
Qualifications and requirements :
• Fresh Graduates are welcome.
• Microsoft Office knowledge.
• English level is good.
• Previous experience in Customer operation is plus.