Customer Care Representatives

  • Dubai

Customer Care Representatives Job Opening. Currently we are looking for Customer Care Representatives for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties :
Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas.
May be required to work in one or multiple queues/skill sets over various customer contact channels.
Responsible for improving customer retention through programs and service provided to the customer, surveys etc…
Utilizes mechanized systems to initiate and complete service orders and handle customer requests.
Continually maintain working knowledge of all company products, services and promotions.
Working on Shift Basis based on Agreed weekly/monthly schedule placed by direct Manage.

Qualifications and requirements :
Fresh Graduates are welcome.
Microsoft Office knowledge.
English level is good.
Previous experience in Customer operation is plus.