Customer Care Operator

  • Dubai

Customer Care Operator Job Opening. Currently we are looking for Customer Care Operator for our company. Location Dubai. Interested Candidates Can submit their Application. Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties and Responsibilities :
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customer’s needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Job Requirements and Qualifications :
Hindi Speaking Male Candidate who is friendly and able to talk to people
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters.