Call Center Service

  • Dubai

Call Center Service Job Opening. Currently we are looking for Call Center Service for our company. Location Dubai. Interested Candidates Can submit their Application. Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties and Responsibilities :
Persuade potential clients to purchase a service from the Company
Take the client through the booking process in a clear and informative manner
Recommend new services, value added services, upgrades and renewals.
Manage incoming calls and customers service enquiries.
Identify and assess the client’s needs and obtain client information
Provide accurate and complete information about the services offered by the Company.
Maintain enquiries and the client data bases
Follow up on initial contacts and build relationships through open communication.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Job Requirements and Qualifications :
Good typing skills
Knowledge of sales principles and methods
Required language skills English/Arabic
Possess strong verbal communication skills, negotiation skills and adaptability
College Level
Proficient in relevant computer applications and call center systems
Previous experience within a call centre environment would be an advantage.