Call Center Service Job Opening. Currently we are looking for Call Center Service for our company. Location Dubai. Interested Candidates Can submit their Application. Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.
Job Duties and Responsibilities :
• Persuade potential clients to purchase a service from the Company
• Take the client through the booking process in a clear and informative manner
• Recommend new services, value added services, upgrades and renewals.
• Manage incoming calls and customers service enquiries.
• Identify and assess the client’s needs and obtain client information
• Provide accurate and complete information about the services offered by the Company.
• Maintain enquiries and the client data bases
• Follow up on initial contacts and build relationships through open communication.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Job Requirements and Qualifications :
• Good typing skills
• Knowledge of sales principles and methods
• Required language skills English/Arabic
• Possess strong verbal communication skills, negotiation skills and adaptability
• College Level
• Proficient in relevant computer applications and call center systems
• Previous experience within a call centre environment would be an advantage.