We are looking for Call Center Manager for one of our client based company in United States. all the Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.
Job Duties :
• Create and maintain leads and target lists for potential new customers over the phone.
• Making team reimbursement arrangements and performance metrics.
• Extend call scripts that helps telemarketers with lead qualification and generation.
• Placing and advertising the organization’s product to the clients.
• Renewing the client relationship management structure with fresh contacts.
• Advise and propose solutions for customers via telephone, email, fax.
• Use knowledge of processes to decide if a problem / query should be escalated.
• Create and maintain effective working relationships with all colleagues
• Promote a positive and professional image of the organization.
• At least 4 years of experience in Call Centers including 1 year as a supervisor
• BA Degree
• Exhibit good marketing skills to make high sales
• Excellent presentation skills to convince customers about new products
• Good motivational skills to bring out the best in team members
• Professionalism to deal with people management issues as they arise
• Good attention to detail a requirement
• Minimum supervision is required but is readily available.