Call Center Manager

We are looking for Call Center Manager for one of our client based company in United States. all the Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties :
Create and maintain leads and target lists for potential new customers over the phone.
Making team reimbursement arrangements and performance metrics.
Extend call scripts that helps telemarketers with lead qualification and generation.
Placing and advertising the organization’s product to the clients.
Renewing the client relationship management structure with fresh contacts.
Advise and propose solutions for customers via telephone, email, fax.
Use knowledge of processes to decide if a problem / query should be escalated.
Create and maintain effective working relationships with all colleagues
Promote a positive and professional image of the organization.

Requirements :
At least 4 years of experience in Call Centers including 1 year as a supervisor
BA Degree
Exhibit good marketing skills to make high sales
Excellent presentation skills to convince customers about new products
Good motivational skills to bring out the best in team members
Professionalism to deal with people management issues as they arise
Good attention to detail a requirement
Minimum supervision is required but is readily available.

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