Call Canter Associate

  • Dubai

Call Canter Associate Job Opening. Currently we are looking for Call Canter Associate for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties :
Ensuring all customer needs are met and are maximized
Undertaking effective individual and team retention plans
Ensuring processes and procedures are completed accurately
Serve as a general resource and point of contact for travel-related issues
Act to ensure safe and efficient travel operations, in accordance with organizational policies and guidelines
Receive and respond to incoming travel requests
Collect information from travel agent and hotels vendors etc.
Working all customer contact opportunities and generating new business leads.

Qualifications and requirements :
A High School Diploma, higher education is an advantage
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
Ability to work independently and manage one’s time.
Ability to accurately document and record customer/client information.
Previous experience with computer applications, such as Microsoft Word and PowerPoint.
Ability to follow instructions and seek advice or look up information if required
Remain tenacious in the pursuit of excellence
Proactively seek feedback from customers and act upon it.