Bell Captain Job Opening. Currently we are looking for Bell Captain for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.
Job Duties :
• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Recruit, interview and train team members
• Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
• Assist in the maintenance, appearance and functionality of equipment.
Qualifications and requirements :
• Previous customer service experience in a supervisory role
• The ability to listen and respond to demanding Guest needs
• Excellent leadership, interpersonal, personal presentation and communication skills
• Accountable and resilient
• Commitment to delivering a high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations
• A passion for delivering exceptional levels of Guest service.