Bell Captain

  • Dubai

Bell Captain Job Opening. Currently we are looking for Bell Captain for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties :
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and their features
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Organize and store luggage, as needed, according to guidelines
Recruit, interview and train team members
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Assist in the maintenance, appearance and functionality of equipment.

Qualifications and requirements :
Previous customer service experience in a supervisory role
The ability to listen and respond to demanding Guest needs
Excellent leadership, interpersonal, personal presentation and communication skills
Accountable and resilient
Commitment to delivering a high levels of customer service
Ability to work under pressure
Flexibility to respond to a range of different work situations
A passion for delivering exceptional levels of Guest service.